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DEALER SERVICES

Why dealer services?

 Tailwind Reps is more than product representation—we provide the knowledge, support, and resources to help your business succeed.


✔ Over 30 years of bicycle industry experience

✔ Personal service and timely follow-up

✔ Carefully selected premium brands

✔ Product training and sales support

✔ Territory coverage throughout Michigan, Ohio, Indiana, and Kentucky, and now Pitsburgh.

✔ Long-term partnerships focused on dealer success

Schedule in in-person visit

I’d love to visit every dealer in person, but with a large territory and limited time, that’s not always possible. If you’d like to schedule a visit, just send me a request below. I’ll do my best to work it into my travel schedule and look forward to seeing you soon!

Product and Staff Training

There are new products hitting the market every day, and chances are your staff is constantly changing too. I’ve heard dealers say they’re hesitant to invest in training because employees might leave. But consider the opposite: what if you don’t train them—and they stay? Well-trained staff are essential to your success. They need to understand the products, know how they compare to the competition, and, most importantly, know how to confidently sell them.

Product Reccomendations

Many dealers want to expand their product selection but worry about choosing the wrong brands or products that won’t sell. With over 30 years in the bicycle industry, I can help you identify the products that fit your market, complement your existing lineup, and give your store a competitive advantage.

Dealer Programs and Promotions

Staying informed is just as important as knowing your products. The right dealer program, seasonal promotion, or special buying opportunity can make a real difference to your margins and sell-through. Manufacturers are constantly introducing new promotions, closeout opportunities, and incentives, so don’t miss out. Check this page regularly and watch your email to stay up to date on the latest offers and programs available to your dealership.

Catalogs and Resources

IIn today’s digital world, printed catalogs are becoming a thing of the past—and that makes sense both financially and environmentally. With a phone, tablet, or computer always within reach, you can access the latest product information, pricing, catalogs, and resources anytime, anywhere, ensuring you always have the most up-to-date information at your fingertips, and it's all right here.

Catalogs

Dealer services contact page

Dealer Services Request

Please include your name, email, and a few details about what you’d like help with. Let me know if you’d prefer an in-store visit or video meeting, what day and time works best, how many people will be joining, and any products or brands you’d like to cover. The more I know ahead of time, the better I can prepare. I’ll get back to you soon to find a time that works!

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