Warranty / Service / Photos

Batch Bicycles Warranty Policy

• 1-Year Warranty

Warranty Form - Batch Bicycles Warranty Form 

Warranty Contact - Kaylin Hines

khines@unitedwheels.com - (937) 802-0538

Inside Sales - Kelly Seybold

kseybold@unitedwheels.com - (937) 528-1825

Accounts Receivable - Julie Mettert-Vann

jmettert-vann@unitedwheels.com - (937) 281-2313

PhotoShelter - Batch Photos

Password: BATCH2021

BUZZ Bicycle Warranty Policy

• 2-Year Warranty

Warranty Email - All BUZZ warranty claims need to be sent to khines@unitedwheels.com

Please be sure to include:

1. 5-digit Model Number
2. Shop Name
3. Shipping Address
4. Phone Number
5. Explanation of issue AND supporting photos/video.

Warranty Contact - Kaylin Hines

khines@unitedwheels.com - (937) 802-0538

Inside Sales - Kelly Seybold

kseybold@unitedwheels.com - (937) 528-1825

Accounts Receivable - Julie Mettert-Vann

jmettert-vann@unitedwheels.com - (937) 281-2313

Niner Bikes Warranty Policy

• 5-Year Warranty

Warranty Form - Niner Bikes Warranty Form

Warranty Contact - Brad Brown 

bbrown@unitedwheels.com - (970) 672-2074

Inside Sales - Lake Campbell

lcampbell@unitedwheels.com - (970) 364-7731

ETAs / Substitutions - Karl Hager

khager@unitedwheels.com

Accounts Receivable - Julie Mettert-Vann

jmettert-vann@unitedwheels.com - (937) 281-2313

PhotoShelter - Niner Photos

Password: NINERBIKES2020

VAAST Bikes Warranty Policy

• 2-Year Warranty

Warranty Form - VAAST Bikes Warranty Form

Warranty Contact - Kaylin Hines

khines@unitedwheels.com - (937) 802-0538

Inside Sales - Kelly Seybold

kseybold@unitedwheels.com - (937) 528-1825

Accounts Receivable - Julie Mettert-Vann

jmettert-vann@unitedwheels.com - (937) 281-2313

Denago eBikes Warranty Policy

• 2-Year Warranty

Warranty Form - Denago Warranty Form

Warranty Contact / Dealer Support - 

cs@denago.com - (469) 772-6401

Warranty Support Specialist - Kyle Solow

kyle@denago.com - (972) 955-2427

Inside Sales Support - Mark Best

mark@denago.com - (409) 429-0395

Dealer Assets - Denago Photos

Accounts Receivable - Jenny Zhao

accounting@denago.com

Blaupunkt Warranty Policy

• 2-Year Warranty

Warranty Form - Blaupunkt Dealer Warranty Form

Warranty Contact / Technical Support - Ron Schmid

support@bpamericas.com - (828) 492-2820

Accounts Receivable -

ebike@bpamericas.com

Dealer Assets - Blaupunkt Reseller Hub

Basso & Lee Cougan Warranty Policy

• 3-Year Warranty

Warranty Form - Basso / Lee Cougan Warranty Form

Warrant Contact / Inside Sales - Craig Steyn

craig.steyn@stardue.it - (305) 842-8999

KASK Warranty Policy

• 2-Year Warranty

Warranty Form - Kask Return Authorization Form

Warranty Contact - info@kaskamerica.us

Customer Service -

cycling@kaskamerica.com - (704) 960-4851

Inside Sales - Robin Scholz

scholz@kaskamerica.com - (704) 944-5435

Accounts Receivables - Peter Anagnostopoulos

accounting@kaskamerica.us - (704) 944-5434

Hayes Group Warranty Policy

• Limited LIFETIME Warranty

Warranty Form - Hayes Dealer Warranty Form

Warranty Contact / Technical Support -

techsupport@hayesbicycle.com - (888) 686-3472

Inside Sales - Matt Keon

matt.keon@hayesbicycle.com - (262) 239-4675 Ext. 2

Accounts Receivables - Anne Riesenberg

anne.riesenberg@hbpsi.com - (262) 242-4300 Ext. 4509

Hayes Blog - Hayes Newsroom

Kali Protectives Warranty Policy

• Lifetime Crash Replacement

Warranty Form - Kali Protectives Warranty Form

Warranty Contact / Technical Support -

warranty@kaliprotectives.com - (408) 778-2700

Inside Sales - Jenn Gonzalez

jenng@kaliprotectives.com - (669) 286-3503

Accounts Receivables - Jordan Bayer

jordan@kaliprotectives.com - (408) 778-2700 Ext. 105

Coast 2 Coast Warranty Policy

• Warranties vary by brand

Warranty Form - Coast 2 Coast Warranty Form 

Warranty Contact / Technical Support -

support@coastdirect.com - (949) 688-7099

Bosch Warranty Policy

• 2-Year Warranty

Bosch Technical Service - (844) 723-2453 

Press 1 for Technical Support

Press 2 for parts/shipping inquires (QBP)

Bafang Support - BAFANG Support Link